Automatic invoices reminder, goal: 0% unpaid invoices (without doing anything)

Goal: 0% unpaid invoices, without doing anything.

Annoyed to see your unpaid bills?

You have already kindly followed him up by email but you are looking at his phone number for some long minutes with your thumb close to the fingerprint sensor of your cell phone hesitating to call it?

Not sure if the manual reminder can be perceived as pushy or not?

Can't concentrate on your work because that overdue bill is occupying your mind all day?

This module takes care of everything.

I know what it’s like to have a "nice" temperament. We think we have done our job well but some customers never pay if we don't follow up with them.

Why do some customers not pay?

• The bill is not high enough!: Some customers don't see it as a priority: because the rate is too low, they don't pay the bill.
• They procrastinate (reason number 1 I think): Once the problem is solved or the service rendered, they do not pay, they just moved on and keep forgetting to pay.
• They have no appreciation for the work done and hope not to pay you: They don't plan to call on you again.
• The customer has an administrative department in charge of payment which operates at its own pace. The idea is to make them understand that it is you who insists on being paid according to what was agreed at the start.
• They try their luck, maybe you won't dare to claim non-stop.

How can you get paid then and above all, without being emotionally involved?

Use several methods, possibly one after the other:

This module is made to intervene as a first or only method, if your customers read their email regularly (don't use it otherwise). It will take care of the automatic process but if this method still does not work, you can send one (single) reminder automatically to an assistant or a collection company who can take care of the difficult cases.

Keep raising until he pays:

I know it may seem very insistent but it works only and only if the beginning of the message begins with a sentence like "This message is an automatic reminder."
Above all, it must be clear that the message was indeed sent by an emotionless robot.

You must space out reminders according to how often your customers are reading their emails. and taking into account possible payment transaction times.

It is necessary to alternate the content of the messages, the number and frequency of repetition. The first messages must be in a gentle tone and change gradually, evoking the intervention of a bailiff/lawyer.

If you need to interrupt a reminder of an invoice, simply change its payment deadline.

Links

• Documentation on line
• Support is only offered through managed Dolibarr hosting.